Withdrawal Policy

  • No restrictions on trader funds. Traders may make a withdrawal request at any time, for any amount, without penalty.
 
  • No transfer fees or commissions on credit card or e-wallet transactions. However, there a $30 fee for withdrawals made via bank wire transfers.
 
  • We undertake to process all withdrawal requests within 3 – 10 business days. Remember that banks may require some time above this to process the request.
 
  • Withdrawals may be made by credit card, wire transfer or Skrill/Moneybookers according to the following conditions.
 
  • In order to make a withdrawal, traders need to log in to their account and make an online request by clicking on the withdrawal link under the deposit page.
 
  • Once a withdrawal request has been approved, funds are sent by electronic funds transfer to a nominated bank account.
 
  • If funds are deposited by credit card and a trader has not turned over these funds, such funds will be transferred back to the same card used (as opposed to a wire transfer request).
 
  • Funds can only be transferred to a bank account held in the same name as a trading account. Funds will not be transferred to a third person’s bank account.
 
  • In the case that you have requested a withdrawal and submitted a withdrawal form, please note that should your balance fall below the requested amount your withdrawal will automatically be cancelled.
 
  • In case that you have requested a withdrawal and submitted a withdrawal form, please note that if you have a conditional bonus and the withdrawal will be processed, your pending bonus will be automatically cancelled.